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Agent toolkit

Protecting landlords and their properties

support for agents

We’re here to make your job easier

We’ve created an agent toolkit that puts everything you need in one place, making it easy to support landlords in protecting their rental properties.

tailored questions

FAQs designed for you

Every role has its own needs, so we’ve gathered resources just for agents… and just for their landlord clients. Dive into the Info Centre articles that speak directly to your responsibilities.

Better arm yourself with the knowledge needed to choose the most suitable and appropriate insurance policy for a rental property.

What makes us different

Service that matters

While insurance is important, EBM RentCover adds true value with its service and support. From cover to claims, our team can guide you through every step and ensure you get the help you need, when you need it.

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1991 Our first year in business
$ 43.5 m The amount paid out in 2025 (approx.)
155,000 Properties we cover (approx.)
7,000 Claims received in 2025 (approx.)
100 Team members at EBM RentCover
52,000 Number of calls taken in 2025 (approx.)

legal expenses cover

Greater protection for agents

All current EBM RentCover Distributors and Corporate Authorised Representatives have access to expert legal advice under the EBM RentCover Legal Expenses Insurance policy. This includes qualified legal support at no cost, with unlimited calls and emails. In an increasingly complex and litigious environment, this support helps agents navigate risk, avoid penalties and gain expert guidance, without the usual high price tag.

 

RCPLive

Online agent portal

Clients of EBM RentCover have exclusive access to effective and easy-to-use online systems. RCPLive enhances the customer experience by offering a centralised platform for overseeing all insurance needs.

RCPLive

 

 

MAKE A CLAIM

Making a claim is easy

We invest in innovative technologies to help provide excellent client support from cover to claim. Our online claims portal allows you to easily tell us what happened, provide necessary quotes and invoices, upload documentation and submit a claim.

Make a claim

blog

Info Centre

Guiding you through the maze of insurance jargon.

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  • Prevention

The Warning Signs Your Rental Could Be Hiding a Drug Lab

Would you recognise the warning signs if your rental property were being used for illegal drug activity?  When a rental...

The Warning Signs Your Rental Could Be Hiding a Drug Lab
  • Protection

The Top Reasons You Need Landlord Insurance in 2026

Here are six reasons landlord insurance continues to be a worthwhile investment in 2026…

The Top Reasons You Need Landlord Insurance in 2026
  • Prevention

Evicting Mould From Your Rental Property

Learn what causes mould, who is responsible, and the steps landlords can take to reduce the risk…

Evicting Mould From Your Rental Property
  • Insurance insights

10 Insights Into The Investment Property Market

Each month we pull together 10 insights impacting the investment property market. Read on for this month’s instalment…

10 Insights Into The Investment Property Market
  • Prevention

Small Property Problems That Can Turn Into Costly Claims 

Many costly insurance claims stem from small maintenance issues that are easy to overlook, highlighting the importance of addressing minor property defects before they escalate into significant and expensive damage...

Small Property Problems That Can Turn Into Costly Claims 
  • Prevention

Who’s Responsible? A Guide To Storm Damage Disputes

Storm damage can raise complex questions about repairs, insurance and liability, making it important for property owners to understand who is responsible when trees, fences or stormwater impact neighbouring properties...

Who’s Responsible? A Guide To Storm Damage Disputes
  • Insurance insights

Nominating The Right Sum Insured For Your Building

If you own a rental property that requires building cover, you will likely be asked by your insurer to nominate the building sum insured. It is vital you get this dollar figure right, otherwise you could risk under- or over-insurance...

Nominating The Right Sum Insured For Your Building
  • Insurance insights

Who Pays Tenant Relocation Costs If A Rental Becomes Uninhabitable?

When a rental property becomes uninhabitable due to events like fire, flood, storm or damage, tenants may need to move out while repairs are completed. A common question is: who pays the relocation costs – the landlord or the tenant?..

Who Pays Tenant Relocation Costs If A Rental Becomes Uninhabitable?
  • Insurance insights

What Happens When A Tenant Leaves Belongings Behind?

Abandoned belongings at a rental property can quickly turn a routine tenant vacate into a time-consuming and costly headache for landlords. From furniture and household goods to piles of rubbish and personal items...

What Happens When A Tenant Leaves Belongings Behind?