What our valued agent partners need to know during COVID-19
We are here to support our partners
While we had to make the hard decision to cease cover for a short time, we now have the capabilities to introduce new products in the market.
Options available:
RentCover Prime
RentCover Prime is designed for apartments, units and villas where the building is insured elsewhere, and offers cover for loss of rent during repairs (but not loss of rent when a tenant breaks their lease or faces hardship), tenant damage, legal liability and insured events. Learn more.
RentCover Gold
RentCover Gold is designed for stand-alone homes and townhouses needing protection for the entire property, from the driveway to the backyard. It offers cover for loss of rent during repairs (but not loss of rent when a tenant breaks their lease or faces hardship), tenant damage, legal liability and insured events to both contents and building. Learn more.
Householders Rental
Householders Rental is an alternative to EBM RentCover’s traditional products and offers protection for legal liability and insured events (such as fire, storm and flood) to contents and optional building. However, it does not cover tenant-related damage and loss. Learn more.
RentCover ShortTerm
RentCover ShortTerm is designed for properties rented out for less than six months at a time, including holiday homes, Airbnb accommodation and serviced apartments. It has the option to cover both contents and building. Learn more.
If you are a Corporate Authorised Representative or Distributor of EBM RentCover, there may be additional policies available (e.g. RentCover Ultra and Platinum). Please touch base with your Relationship Manager for more information.
FAQs for Referrers
What is the difference between RentCover Prime and RentCover Gold?
Why is RentCover Ultra and RentCover Platinum still unavailable?
Why has rent default been taken off the table?
Are there any discounts available for the new products?
Does this impact my clients already covered with EBM RentCover?
Can landlords change from RentCover Ultra/Platinum to RentCover Prime/Gold?
What is the premium for the new products?
Can we upgrade from RentCover Prime/Gold to RentCover Ultra/Platinum when it is available again?
When will RentCover Ultra and RentCover Platinum be back?
How do I apply for cover?
How do I make a claim for a client?
What else do I need to know?
I still have more questions, what should I do?

COVID-19 and the impact on landlord insurance
While we are unable to offer you cover, you can still read our FAQ page which answers questions about how COVID-19 impacts landlord insurance.
Find out moreCOVID-19 resources
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