Support for agent partners during COVID-19
Options available for Corporate Authorised Representatives and Distributors
We are here to support our partners
Because of the COVID-19 pandemic we had to change our offering. However, we have worked hard to now be able to offer Corporate Authorised Representatives and Distributors of EBM RentCover our full product suite. To apply for cover, please use our agent portal – RCPLive.
RentCover Ultra offers protection not typically covered in standard home and contents policies. It is designed for apartments, units and villas where the building is already covered by body corporate, or stand-alone homes where the building is insured separately. Learn more.
RentCover Platinum is designed for stand-alone homes and townhouses needing cover for the entire property, from the driveway to the backyard. And for those who want their landlord, contents and building insurance combined under one policy. Learn more.
Householders Rental is an alternative to EBM RentCover’s traditional products and offers protection for legal liability and insured events (such as fire, storm and flood) to contents and optional building. However, it does not cover tenant-related damage and loss. Learn more.
RentCover ShortTerm is designed for properties rented out for less than six months at a time, including holiday homes, Airbnb accommodation and serviced apartments. It has the option to cover both contents and building. Learn more.
If you are a Referrer of EBM RentCover, RentCover Ultra and RentCover Platinum are unavailable to you at this time. Please touch base with your Relationship Manager for more information.
How do I apply for cover?
How do I make a claim for a client?
This is business as usual. Use our online claims portal. This allows you to you to easily tell us what happened, provide necessary quotes and invoices, upload documentation and submit a claim. Or, give the EBM RentCover team a call on 1800 661 662 and they can help.
What options are available for those who are notCARs of DISTs?
If you are not a CAR or DIST of EBM RentCover, click here to find out what options are available to you during this time.
I still have more questions, what should I do?
If you can't find the answer you are looking for, email firstname.lastname@example.org.
COVID-19 and the impact on landlord insurance
While we are unable to offer you cover, you can still read our FAQ page which answers questions about how COVID-19 impacts landlord insurance.Find out more
COVID-19 resourcesView all
During this period of uncertainty, we want to reassure our clients: if you need us, we are here...