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Agent toolkit

Protecting landlords and their properties

We want to make your life easier

We have created an agent toolkit to ensure our clients have everything they need at their fingertips to assist landlords with the protection of their rental properties. 

Landlord insurance FAQs

Landlord insurance FAQs

Our FAQ booklet offers answers to common questions asked by landlords inlcuding: Isn't it one size fits all? I have a fantastic property manager - shouldn't they be enough protection? What is an excess? 

Download FAQs booklet

Product flyers

RentCover Ultra product flyer

Download

RentCover Platinum product flyer

Download

RentCover ShortTerm product flyer

Download

Householders Rental

Download
Agent manual

Agent manual

Our agent manual offers tips and tricks for managing rental properties and gives insight into EBM RentCover products and services. PLUS, in the agent manual, find out how to submit a successful claim.

Download agent manual

Important documents

Product Disclosure Statement (PDS) - Ultra, Platinum and Householders Rental

Download

Product Disclosure Statement (PDS) - RentCover ShortTerm

Download

EBM RentCover Financial Services Guide (FSG)

Download

Target Market Determination (TMD) - RentCover Ultra

Download

Target Market Determination (TMD) - RentCover Platinum

Download

Target Market Determination (TMD) - RentCover ShortTerm

Download

Target Market Determination (TMD) - RentCover Householders Rental (contents only)

Download

Target Market Determination (TMD) - RentCover Householders Rental (contents and building))

Download
Responding to incidents

Responding to incidents

If you identify a policy, process, law or regulation that hasn’t been followed or handled correctly, and
it relates to our insurance products or services, you must pass this on to EBM RentCover within 24
hours. 

Download agent feedback form - incidents

RCPLive manuals

RCPLive manual - RentCover Ultra

Download

RCPLive manual - RentCover Platinum

Download

RCPLive manual - General

Download
Making a claim is easy

Making a claim is easy

As a finalist in the 2020 Mansfield Awards (recognising excellence in claims) we know the importance of making the claims process easy. To help our clients, we invest in innovative technologies to help provide excellent support from cover to claim. Our online claims portal allows you to easily tell us what happened, provide necessary quotes and invoices, upload documentation and submit a claim. 

Make a claim

Info Centre

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10 landlord insurance myths
Insurance insights 10 landlord insurance myths

At EBM RentCover, we are separating fact from fiction and debunking many typical landlord insurance myths...

31 May 2019 5 mins read
Jargon buster: Do you speak insurance?
Insurance insights Jargon buster: Do you speak insurance?

Here’s a list of 50 terms you might see related to landlord insurance and just what they mean...

07 May 2022 4 mins read
Landlord insurance FAQs: Protection for investors
Insurance insights Landlord insurance FAQs: Protection for investors

Arm yourself with the knowledge needed to choose the most suitable insurance policy for a rental property...

31 May 2019 7 mins read
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