Agent toolkit
Protecting landlords and their properties
We want to make your life easier
We have created an agent toolkit to ensure our clients have everything they need at their fingertips to assist landlords with the protection of their rental properties.

Landlord insurance FAQs
Our FAQ booklet offers answers to common questions asked by landlords inlcuding: Isn't it one size fits all? I have a fantastic property manager - shouldn't they be enough protection? What is an excess?
Download FAQs booklet
Agent manual
Our agent manual offers tips and tricks for managing rental properties and gives insight into EBM RentCover products and services. PLUS, in the agent manual, find out how to submit a successful claim.
Download agent manualImportant documents
Product Disclosure Statement (PDS) - Ultra, Platinum and Householders Rental
DownloadProduct Disclosure Statement (PDS) - RentCover ShortTerm
DownloadEBM RentCover Financial Services Guide (FSG)
DownloadTarget Market Determination (TMD) - RentCover Ultra
DownloadTarget Market Determination (TMD) - RentCover Platinum
DownloadTarget Market Determination (TMD) - RentCover ShortTerm
DownloadTarget Market Determination (TMD) - RentCover Householders Rental (contents only)
DownloadTarget Market Determination (TMD) - RentCover Householders Rental (contents and building))
Download
Responding to incidents
If you identify a policy, process, law or regulation that hasn’t been followed or handled correctly, and
it relates to our insurance products or services, you must pass this on to EBM RentCover within 24
hours.

Making a claim is easy
As a finalist in the 2020 Mansfield Awards (recognising excellence in claims) we know the importance of making the claims process easy. To help our clients, we invest in innovative technologies to help provide excellent support from cover to claim. Our online claims portal allows you to easily tell us what happened, provide necessary quotes and invoices, upload documentation and submit a claim.
Make a claimInfo Centre
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At EBM RentCover, we are separating fact from fiction and debunking many typical landlord insurance myths...

Here’s a list of 50 terms you might see related to landlord insurance and just what they mean...

Arm yourself with the knowledge needed to choose the most suitable insurance policy for a rental property...