Categories: Questions about claims

26 September 2017

ARE THERE MANY CLAIMS?

Over $8,000,000 in the last 12 months has been paid to owners just like you.

Read More
26 September 2017

WHAT EXCESS DO I PAY?

The following excesses apply: Loss of Rent [nil] Malicious Damage [$400 per claim] Accidental Damage [$400 per event] Theft by Tenant [$400 per claim] Legal Expense [nil] Owners Liability [nil] Contents fire and perils under RentCoverUltra & RentCoverPlatinum [$200 each and...

Read More
26 September 2017

MY BOND IS NOT EQUIVALENT TO 4 WEEKS RENT

The policy requires a bond equivalent to at least 4 weeks rental value, however there are occasions when there may be circumstances that leave the bond short of this which may be deemed acceptable. If the bond is short...

Read More
26 September 2017

HOW LONG DOES A CLAIM TAKE TO SETTLE?

Most claims are settled within 5 working days from when our claims office receive the full information they require. Once the settlement has been calculated the cheque is sent either to you or your real estate agent via Australia...

Read More