MY BOND IS NOT EQUIVALENT TO 4 WEEKS RENT

The policy requires a bond equivalent to at least 4 weeks rental value, however there are occasions when there may be circumstances that leave the bond short of this which may be deemed acceptable. If the bond is short because the rent has risen since the start of the tenancy (meaning the bond is only equivalent to 4 weeks of the original rental value) it will not present a problem. If submitting a claim where your bond is equivalent to less than 4 weeks rent include full details as to why this is the case so that it can be assessed. You can get advice by phoning 1800 661 662.