Home Info Centre Strata, landlord and contents insurance – who is responsible for what?
Strata, landlord and contents insurance – who is responsible for what?
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Strata, landlord and contents insurance – who is responsible for what?

28 May 2019 4 mins read

There’s often confusion among landlords with investment properties housed in strata complexes about who is responsible for what when it comes to insurance. Here’s what landlords and their agents need to know.

It goes without saying that financially protecting an investment property with good insurance cover is a no-brainer. But sometimes knowing who is responsible for protecting what can be confusing.

For those who invest in a detached property, like a house, the responsibility for protecting property is often quite straightforward. As the investor/landlord owns the actual structure (i.e. the house itself and any outbuildings), they need to protect the building, which usually also covers fixtures and fittings. They will also need to insure any contents they own within the premises. EBM RentCover Platinum is designed for landlords who own both the building and contents, and also covers landlord legal liability and tenant-related risks like damage or rental losses. 

It can be more complex when it comes to rentals within strata complexes such as apartments, flats, units or townhouses. Because the building structures are owned collectively and managed through the body-corporate or owners’ corporation, responsibility for insuring the building/complex does not fall to the landlord. It is the responsibility of the body-corporate to take out strata insurance. This insurance covers the building, common property and common area contents of a strata scheme.

Strata insurance typically covers common area contents, the building and shared property in the event of loss or damage. Generally, events like theft of common area contents, repairs to damaged property managed by the owners' corporation and the cost of recovery, if disaster strikes, are also covered. The insurance also provides liability cover in the event that people are injured on common property.

As the building is covered through strata insurance, many landlords assume they do not need to purchase insurance themselves, but this is not the case. Strata insurance may only cover the actual building structure and the shared or common areas within it (such as pools, gyms or recreational areas), shared area contents and property (such as carpets in the hallways or shared appliances in common areas like washing machines in the communal laundry) and permanent fixtures within each unit (such as doors, built-in stoves and tiling). This means that unit contents like non-fitted appliances, furniture, electronics and other personally-owned items are not covered. 

Importantly, strata insurance does not cover the owner’s (or the tenant’s) liability to others for personal injury or property damage within the unit. Nor does it cover the landlord for any tenant-related risks. EBM RentCover Ultra is designed for landlords with investment properties within strata complexes and covers landlord contents against  insured events such as fire, storm, flood and water damage, their legal liability and tenant-related risks.

At EBM RentCover we want to empower our clients by providing the tools and knowledge needed to confidently apply for, and manage, policies. Landlords and agents with queries about the right cover for their investment property, including those properties rented short-term or through platforms like Airbnb, are encouraged to contact our team for advice – 1800 661 662.  

Who’s responsible when something goes wrong?  

The below example illustrates the relationship between the different types of insurance needed to cover damage to a rental within a strata complex:

During a recent storm, water entered the top-level rented apartment causing damage to the ceilings, walls, carpets, blinds and the tenant’s possessions in the lounge room and bedroom. 

The owners’ corporation contacted the strata insurer, which investigated the cause of the water entry and found a fault in the roof that allowed water to enter the property during the downpour. The strata insurer arranged for the damage to the roof to be repaired, along with the damage to the walls, ceiling and skirtings within the landlord’s apartment (as these are part of the building).

As the carpets and blinds were also damaged (these are not permanent fixtures and, as such, belong to the owner), the landlord contacted EBM RentCover to claim on their Ultra policy for water-damage to the carpet and damage to blinds from the water ingress.

As some of the tenant’s possessions were also damaged by water getting into the apartment, the tenant could claim losses from their contents insurer.

This example shows if the landlord had solely relied on strata insurance, they would have been left out of pocket replacing the damaged carpet and blinds.

Now you have a better understanding about different types of insurance, check out the EBM RentCover range of products to find suitable protection for your property.

*While we have taken care to ensure the information above is true and correct at the time of publication, changes in circumstances and legislation after the displayed date may impact the accuracy of this article. If you need us we are there, contact 1800 661 662 if you have any questions. 

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