RentCover Underwriting Agency Pty Ltd (RentCover) (ABN 76 130 218 914, ARN 325630) is a related company of, and an authorised representative of, Elkington Bishop Molineaux Insurance Brokers Pty Ltd (EBM) (ABN 31 009 179 640, AFSL 246986). EBM holds a binding authority from QBE Insurance (Australia) Limited (QBE) (ABN 78 003 191 035, AFSL 239545) which is delegated to RentCover and allows RentCover to arrange, issue and distribute insurance on behalf of QBE and to deal with or settle claims on their behalf.
Any recommendation made about this insurance is general advice only and does not take account of your particular needs and circumstances. Before purchasing the insurance, read the Product Disclosure Statement or the Financial Services available here or ask us for a copy, and use it to decide whether to buy or hold the insurance.
Due to recent natural disasters, the EBM RentCover team is experiencing an influx of calls and claims. This means, it is taking the team up to seven business days to respond to enquiries.
If you are facing an emergency (e.g. your rental property is impacted by an insured event and the home is likely to be a total loss), give the team a call on 1800 661 662. If you have a general enquiry, want to apply for cover or submit a claim, the best and quickest way to reach us is via our website.
Our team is doing all it can to support current and prospective clients, and we look forward to working with you soon. Thank you for your patience during this unusual time.
PS. Are you waiting on a claim settlement? EBM RentCover policyholders usually enjoy a quick claims settlement – it’s part of the service and support we know clients appreciate most. However, factors beyond anyone’s control are causing delays and disruptions to all kinds of regular business activity, including settling insurance claims. This is what you need to know.