Make a Claim

Our aim is to make the claim process as easy and quick as possible. You can submit a claim to us by either completing it ONLINE or DOWNLOADING a form and posting it to our office. To ensure your claim is processed quickly and efficiently, all relevant sections of the claim form must be completed and all the supporting documents are included.

You can also choose to lodge the claim over the PHONE with us. Please make sure you have full details of the loss or damage with you at the time of the call.

Note: We will not authorise any repairs, however you are required to undertake all emergency repairs necessary to minimise your loss.

Loss of Rent / Tenant Damage Claim FormOnlineDownload
Insured Events (non-tenant claims)OnlineDownload
RentCoverShortTerm Claim Form (Short term letting)OnlineDownload
TenantCover Claim Form (Tenant Contents)OnlineDownload

Liability Claim Form                                               Please contact the office for further information.


How to Contact Us
If you have any queries you can contact us as follows:

Phone: 1800 661 662


Address: 8 Redfern Road, Hawthorn East VIC 3123