Laura rises to challenge of new roles at work and home

Laura Hingert is one busy woman. She’s got a new role with EBM as an Assistant Relationship Manager and a new role at home as mother to a baby boy.

 “It’s tiring but I enjoy it – you just get on with it, don’t you,” she says in her trademark cheerful English accent.

She spends her days helping agents with their queries and attends conferences to promote the advantages of using EBM such as exceptional customer service and speedy in-house claims settlements.

Laura joined EBM five years ago as an Assistant Account Manager.

“I’d just arrived from England and needed a job. I had a friend who worked here and he told me there was a job going so I applied,” she says.

“I was already interested in insurance because I knew insurance would always be there so I could make a career,” says Laura, who has a degree in business from the UK.

 “I can see myself staying here at EBM long term. I’ve been here five years and have already grown so much. I find every day interesting. There are always new things to learn,” Laura says.

While there isn’t anything she dislikes about the job, there have been some “moments” – including some very weird and interesting claims: “The photos are always fun and sometimes disgusting to look at!”

Outside work, Laura enjoys the beach, socialising, boating and jet skiing with her extended family and spending time with her partner, Paul, and their one-year-old son, Charlie.