Eight tips to help you avoid cyber fraud – from Consumer Protection WA

  1. Install the latest security software (anti-virus, anti-spyware, firewall) on computer systems and keep the operating system up-to-date.
  2. Remind staff of basic electronic security measures. If suspicious emails contain an attachment, do not open them as they may contain malicious software (malware or spyware). Do not click on any links and delete the emails immediately.
  3. Be wary of unsolicited emails purporting to be from your bank as these are likely to be scams.
  4. Be aware that banks will never ask you to supply any of your details via email.
  5. Consider using security tokens or set up a mobile phone security code protocol when using e-banking and verifying all payments. Ensure the device protocols are set to the highest possible level for all staff members.
  6. Review transaction limits and reduce them if they are too high. Sometimes it’s safer to make smaller multiple payments than allow for one large payment to be made from your bank account.
  7. Type the address into the address bar when accessing online banking. Never click on an online link or ‘favourites link’ to access your bank’s webpage as these can be manipulated to send you to a counterfeit site. While these sites may look similar to your bank’s webpage, fraudsters operate them to obtain your personal banking details and passwords.
  8. Staff members should manually enter a payee’s bank account details each time they make an electronic funds transfer.