Staff profile: Marissa Connolly
Putting people first.
Behind the legislation, the regulation, the financial implications and the day-to-day business of being in business, at the end of the day it all boils down to the people for our National Manager – People & Culture, Marissa Connolly.
“For me, it has always been the people element that has been the drawcard in my career,” said Marissa, who has worked in human resources and organisational development for more than two decades.
For the last two years, Marissa has headed up EBM’s five-person People & Culture team dedicated to driving and coordinating activities associated with the full “employment life cycle” – recruitment, on-boarding, ongoing employee engagement and performance, learning and development, and “yes, departures”.
Marissa divides her time between EBM’s offices across the country and a key focus has been on “making EBM an even greater place to work”.
“Our industry requires ongoing professional development and we have established the EBM Academy to add structure and intent to the investment EBM makes in the professional development of all our employees. I also have the privilege of working with the National Executive to ensure that our People Plan supports the achievement of EBM’s strategic objectives,” explained Marissa.
“EBM has a real commitment to its people, and there is great support for new initiatives and new ways of doing people-related tasks. For me, it’s all about values alignment and EBM’s values are demonstrated daily in all our interactions with clients and staff.
“The culture at EBM is second to none.”
Despite the fact that things “don’t always go to plan!” Marissa loves the variety in her work and particularly enjoys finding solutions to recruitment challenges.
“There seems to be a shortage of suitable candidates for some roles, so we’ve established an assessment centre process for roles within the RentCover team and that has proved successful in identifying high-quality candidates and generating interest in RentCover and EBM as an employer,” she said.
Many would agree that the calibre of our employees and their commitment to ongoing professional development are reasons why so many landlords and agents choose to work with us.
Outside of the office, it’s all about family and friends. And although Marissa splits her time between EBM’s state offices, she doesn’t split her allegiance to a footy club – cheering on her beloved West Coast Eagles in the Grand Final, sharing in the elation when the boys in blue and gold won the premiership flag.