What if I’m not satisfied with my claim settlement?

Clients who are not fully satisfied with our service should contact our customer relations/complaints officer. Elkington Bishop Molineaux Insurance Brokers Pty Ltd also subscribe to the Australian Financial Complaints Authority (AFCA), a free customer service, and the General Insurance Brokers Code of Practice. Further information is available by phoning 1800 661 662 or you may call the AFCA on 1800 931 678 or by email to info@afca.org.au.