About EBM RentCover

Protecting properties since 1991

who we are

We offer more than insurance

EBM RentCover’s relationship with the real estate industry ignited in 1991 with the development of one of Australia’s first landlord insurance policies. Since then, we’ve educated landlords and property professionals about the value of aligning with a specialist landlord insurance provider and now protect about 155,000 rental properties across Australia.

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Why choose EBM RentCover?

We are here to make protecting your investment as simple and stress‑free as possible. We educate landlords and property professionals, giving them the tools and knowledge to better understand and manage tenant‑related risks. We work quickly, aiming to settle most claims within five working days when all required information is provided. Each claim is handled efficiently by a dedicated claims specialist who manages it from start to finish, and when you call, a real person (not a machine) answers. We also make the process easy through our online claims portal, where you can upload documents, submit and review your claim, and track progress at any time.

What makes us different

Service that matters

While insurance is important, EBM RentCover adds true value with its service and support. From cover to claims, our team can guide you through every step and ensure you get the help you need, when you need it.

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1991 Our first year in business

$ 43.5 m The amount paid out in 2025 (approx.)

155,000 Properties we cover (approx.)

7,000 Claims received in 2025 (approx.)

100 Team members at EBM RentCover

52,000 Number of calls taken in 2025 (approx.)

Guiding everything we do

Our values

We are a value‑driven business. Our values guide everything we do, from how we support our clients to how we work together as a team.

Truth and integrity rest at the heart of all our interactions. At EBM RentCover, we want to make sure our clients have the right insurance. So, we’re always open and honest about what is and (maybe more importantly) what isn’t covered.

Knowing right from wrong is black and white, never grey. Our actions are always guided by an effort to do the right thing by our clients. This means, we work hard to deliver services and products that are of value to landlords and property professionals.

We own it – the good and the bad. We believe that to build strong and lasting relationships with clients, it’s important for us to take responsibility for all actions. We know that we are responsible for the ultimate success of our business and this depends on the choices we make.

It’s not through fear that we promote our products; it’s through education. We know landlord insurance can be complicated and confusing. So, we aim to guide clients through the maze of insurance jargon so they understand the true value of protecting rental properties.

We are a business built on relationships… with people at its heart. So, when you call us, a real person (not a machine or robot) answers all calls. And, we don’t litter our website with lots of insurance jargon – we are real with the wording we use.

OUR promise

If you need us, we’re here

We make this promise to all who interact with us. Why? Because we want to make sure our services have a positive impact on every single one of our clients (including those who may be experiencing hardship or need extra support). So, whatever your circumstances, our promise to you is – if you need us, we’re here.

Our promise

EBM GROUP

We’re part of something bigger

As part of the wider EBM Group, EBM RentCover gives clients access to tailored insurance solutions, expert broking services, and specialised products across Australia, combining local knowledge with national reach to deliver the right cover for every situation.

EBM Group

we work with agents

Support for real estate professionals

While having insurance is important, we believe the real value lies in the service, expertise and support behind it. At EBM RentCover, we partner with property professionals to simplify landlord insurance, guiding agents through the complexities and evolving risks. Our specialised team translates technical detail into practical insight, working alongside agents in a relationship built on shared values, collaboration and a common goal: better outcomes for landlords, tenants and agents alike.

We work closely with property professionals to simplify landlord insurance, reduce risk and highlight its true value.

We help you every step of the way, from clarifying policy details to keeping you informed of legislative and regulatory changes.

We partner with agents to ensure they understand the legal and compliance requirements involved in operating within the insurance and financial services industry.

Our agent portal and claims portal make it easy to apply for and manage cover, lodge claims and access the tools you need, all in one place.

Get a quote or call today

Get a quote or call1800 661 662

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