Working at EBM RentCover

Careers that put people first

careers

What sets EBM RentCover apart

At EBM RentCover, people come first. We are committed to building a leading landlord insurance business in Australia, not only to protect our clients’ rental properties, but to create a workplace where our people can succeed. We support our team to grow and become the best professional versions of themselves. Today, we are proud to have 100+ team members nationwide, thriving in a wide range of roles at EBM RentCover.

Caroline smiles in front of a large window with trees in the background

What our team says

What I value most about EBM RentCover is the culture. It’s refreshing to work with a team that supports one another and shares the same commitment to doing right by our clients. It’s a workplace where people are respected and encouraged to bring their experience to the table.

Caroline Harper

Senior Relationship Manager

EBM RentCover

team member benefits

How we support our people

Supporting our people is at the heart of how we work. From flexible arrangements and wellbeing initiatives to meaningful recognition and opportunities for growth, we’re committed to creating an environment where our team feels valued, supported and empowered to thrive, both personally and professionally.

Flexible working

Hybrid arrangements help our team balance personal and professional commitments while staying productive and connected.

Wellbeing support

Our Employee Assistance Program provides free professional counselling to support mental health.

Additional leave

Options like “Me Day,” pet leave, and purchased leave help our team manage life’s demands.

Body & Mind allowance

Eligible team members receive up to $200/year for health and wellness services or products.

Flu vaccinations

Free annual flu shots help keep our people healthy during winter.

Recognition

Our recognition program highlights team members going above and beyond, celebrated by peers and managers.

Career growth

We support individual career goals and professional development, recognising that success looks different for everyone.

Community impact

Through our Purposeful Partnerships program, the team contributes to initiatives that make a genuine difference.

Guiding everything we do

Our values

We’re a value‑driven business. Our values guide everything we do, from how we support our clients to how we work together as a team.

Truth and integrity rest at the heart of all our interactions. At EBM RentCover, we want to make sure our clients have the right insurance. So, we are always open and honest about what is and (maybe more importantly) what isn’t covered.

Knowing right from wrong is black and white, never grey. Our actions are always guided by an effort to do the right thing by our clients. This means, we work hard to deliver services and products that are of value to landlords and property professionals.

We own it – the good and the bad. We believe that to build strong and lasting relationships with clients, it is important for us to take responsibility for all actions. We know that we are responsible for the ultimate success of our business and this depends on the choices we make.

It is not through fear that we promote our products; it is through education! We know landlord insurance can be complicated and confusing. So, we aim to guide clients through the maze of insurance jargon so they understand the true value of protecting rental properties.

We are a business built on relationships… with people at its heart. So, when you call us, a real person (not a machine or robot) answers all calls. And, we don’t litter our website with lots of insurance jargon – we are real with the wording we use.

teams

Business areas

Our business is built on the strength of our people and the expertise of our teams. Here’s an overview of our core business areas and how each contributes to delivering trusted support and great outcomes for our clients.

Client Services

Our Client Services team supports clients with everyday enquiries, ensuring quick, helpful and positive experiences at every touchpoint.

Claims

Our Claims team guides clients through the claims process with empathy and expertise, helping resolve issues efficiently and fairly.

Underwriting

Our Underwriting team assesses risk and designs policies that deliver the right protection for landlords.

Relationship Management

Our Relationship Management team partners with agents to provide tailored support, industry insight and ongoing collaboration.

Administration

Our Administration team keeps our operations running smoothly, providing essential support across people, processes and systems.

And more…

We have people and teams that contribute specialist skills across areas like finance, IT, marketing, HR and compliance to keep the organisation strong and future‑ready.

CURRENT OPPORTUNITIES

Work with us

Looking to join the EBM RentCover team? Below you’ll find our current career opportunities. If there are no roles listed right now, it simply means we don’t have any active vacancies, but we always love hearing from enthusiastic, talented people. Feel free to submit an expression of interest using the form below.

We’re looking for a people-focused Team Leader to support and inspire our Expert Care team, someone who brings empathy, strong leadership, and a genuine commitment to delivering outstanding service in the insurance space. This role is all about creating a supportive environment where both our people and clients feel valued and cared for.

Location: Melbourne
Type: 12-month contract, full-time
Apply by: 31/05/2026

Apply

We’re looking for an efficient Administration Assistant to join our Agent Data Services team within our EBM RentCover business, helping ensure the smooth and successful running of our operations. In this contract (six-month) role, you’ll use your strong decision-making and problem-solving skills to provide invaluable support to both our team and our clients, contributing to a business that creates certainty through strong data management, streamlined processes and reliable administrative support.

Location: Melbourne
Type: Six-month contract, full-time
Apply by: 31/05/2026

Apply

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Chris stands, smiling, in front of a large window with buildings, greenery and blue skies behind.

What our team says

After nearly 40 years in real estate, joining EBM RentCover felt like coming home to a team that truly understands the industry. Here, we’re not just providing insurance, we’re supporting property managers in a meaningful way, and that makes the work incredibly rewarding.

Chris McKearney

State Manager, Queensland - Relationship Management

EBM RentCover

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Info Centre

Guiding you through the maze of insurance jargon.

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