Tools & Support | EBM RentCover

RENTCOVER ULTRA

Landlord and contents insurance

Designed for apartments, units and villas already covered by building insurance under a strata policy, or insured separately.

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RENTCOVER PLATINUM

Landlord, contents and building insurance

Designed for homes needing cover for the entire property from the driveway to the backyard.

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RENTCOVER SHORTTERM

Landlord, contents and optional building insurance

Designed for short-term rental properties including holiday homes, Airbnb accommodation and serviced apartments.

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Get a quote or call today

Get a quote or call1800 661 662

MAKE A CLAIM

Making a claim is easy

We invest in innovative technologies to help provide excellent client support from cover to claim. Our online claims portal allows you to easily tell us what happened, provide necessary quotes and invoices, upload documentation and submit a claim.

Make a claim

here to help

Support during natural disasters

Making decisions in the middle of something as catastrophic as a natural disaster can be difficult. And, unfortunately, investment properties are not immune from impact when Mother Nature strikes. Knowing how to respond in times of disaster makes the claims process easier and helps to minimise stress. We are here to help – if your property, or one you manage, is damaged due to a natural disaster, the below information may help you to navigate this time.

Natural disasters

our difference

Why choose EBM RentCover?

We educate

Our team works to equip landlords with the tools and knowledge needed to reduce tenant-related risks, and works closely with the real estate industry to highlight the value of landlord insurance.

We are efficient

When a claim is submitted, it is assigned a dedicated claims specialist who aims to work on it from start to finish. Plus, a real person (not a machine) answers calls.

We are quick

Our team aims to settle most claims within five working days, assuming we have all the information we need from you.

We make it easy

When it comes to making a claim, we make it easy. As a client, you have access to an online portal where you can upload all documentation and simply submit, review and process a claim.

important docs

Product disclosure statements (PDS)

You can find key policy documents on our Important Docs page including Product Disclosure Statements (PDS), Target Market Determinations (TMD) and Financial Services Guides (FSG). These resources are designed to help you understand our products, how they work and who they are intended for, so you can make informed decisions about cover.

RentCover Ultra Product Disclosure Statement (PDS) RentCover Platinum Product Disclosure Statement (PDS) Householders Rental Product Disclosure Statement (PDS) RentCover ShortTerm Product Disclosure Statement (PDS)

practical insight

Collaboration that elevates your service

At EBM RentCover, we partner with property professionals to simplify landlord insurance, guiding agents through the complexities and evolving risks. Our specialised team translates technical detail into practical insight, working alongside you in a relationship built on shared values, collaboration and a common goal: better outcomes for landlords, tenants and agents alike.

Agent hub

blog

Info Centre

Guiding you through the maze of insurance jargon.

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Insurance insights

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