Guiding you through the maze of insurance jargon
Sharon has worked in the insurance industry for close to 40 years, with three decades dedicated to working at the helm of EBM RentCover. Since starting with the landlord insurance specialist, Sharon has been integral in transforming the business from a small start-up into a leading provider of landlord insurance. In fact, she was part of the core team that helped launch one of Australia’s first landlord insurance policies.
As the first woman in Australia to complete an Advanced Diploma in Insurance Broking, Sharon aims to lead the way. One way she (together with her team) is achieving this is by debunking the myth that insurers never pay out claims. Most proudly, Sharon was instrumental in establishing EBM RentCover’s claims team, including determining the culture, processes and systems that govern how claims are handled. However, it is not just the claims team that Sharon helped to establish and grow. Sharon managed all aspects of EBM RentCover – from administration to relationship management and claims handling. And, as she grew the business, she grew the team to approximately 100 people.
Amazingly, to this day, Sharon’s founding values are still instilled in the interactions of team members!
practical insight
At EBM RentCover, we partner with property professionals to simplify landlord insurance, guiding agents through the complexities and evolving risks. Our specialised team translates technical detail into practical insight, working alongside you in a relationship built on shared values, collaboration and a common goal: better outcomes for landlords, tenants and agents alike.
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Each month we pull together 10 insights impacting the investment property market. Read on for this month’s instalment…
If you own a rental property that requires building cover, you will likely be asked by your insurer to nominate the building sum insured. It is vital you get this dollar figure right, otherwise you could risk under- or over-insurance.
When a rental property becomes uninhabitable due to events like fire, flood, storm or damage, tenants may need to move out while repairs are completed. A common question is: who pays the relocation costs – the landlord or the tenant?
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For most landlords, insurance is something they hope they never need to use. But say a storm damages a roof, or a tenant decides to stop paying rent, the claims process becomes a moment that really matters...
So you've made an insurance claim and been told a 'loss adjuster' has been assigned. Just who is this person and what do they do?..
For many landlords, rental income helps cover mortgages, rates, maintenance and everyday financial commitments. So, when rent suddenly stops hitting the bank account, the impact can be significant...
Flexi hoses are small, inexpensive and easy to overlook. But when they fail, the damage to a rental property can be significant. What starts as a minor plumbing issue can quickly turn into water damage, upset tenants, repairs, loss of rent and a stressful insurance claim...
